Question 1

What does ServiceCheck cost?

Accepted Answer

ServiceCheck has three plans: Standard at $79/month + GST, Premium at $149/month + GST, and Enterprise at $249/month + GST. Standard covers core operations, while Premium and Enterprise include AI Reception and higher included usage. Every plan includes a 14-day free trial.

Question 2

What types of businesses does ServiceCheck support?

Accepted Answer

ServiceCheck is built for automotive workshops and mechanics — covering bookings, WOF and service reminders, vehicle history, quotes, invoicing, and payments.

Question 3

Is ServiceCheck available in New Zealand?

Accepted Answer

Yes, ServiceCheck is built for New Zealand service businesses. It supports NZD pricing, NZ GST, CarJam vehicle lookups, and is supported by a NZ-based team.

Question 4

Can customers book online through ServiceCheck?

Accepted Answer

Yes. ServiceCheck includes an online booking system that lets your customers book appointments 24/7. You control your availability and get notified instantly.

Question 5

Does ServiceCheck replace paper job cards?

Accepted Answer

Yes. ServiceCheck replaces paper job cards with digital job tracking, photo attachments, real-time status updates, and automated customer notifications.

Question 6

Does ServiceCheck send SMS notifications to customers?

Accepted Answer

Yes. ServiceCheck includes built-in SMS notifications. You can automatically send customers SMS updates when a job is booked, when your team is on the way, when the job is complete, and appointment reminders — all without manual follow-up. SMS usage is billed separately based on messages sent.

Question 7

Can customers pay online through ServiceCheck?

Accepted Answer

Yes. ServiceCheck supports online payments. You can send professional invoices that include a payment link, allowing customers to pay instantly from their phone or computer. This eliminates the need to chase payments and helps you get paid faster — often on the same day the job is completed.

Question 8

Is ServiceCheck suitable for automotive workshops in Auckland?

Accepted Answer

Yes. ServiceCheck is used by automotive workshops across Auckland and New Zealand. It supports online bookings, WOF and service reminders, automated SMS, job scheduling, staff management, invoicing, and online payments — everything an Auckland workshop needs to reduce admin and grow.

Question 9

Can ServiceCheck be used as a CRM for a service business?

Accepted Answer

Yes. ServiceCheck includes CRM features built specifically for service businesses. You can manage customer profiles, track full job and service history, store notes and vehicle or property details, and send automated follow-ups — all from one dashboard.

Question 10

Is ServiceCheck good for startups and new service businesses?

Accepted Answer

Absolutely. ServiceCheck is designed to be affordable and easy to set up for new and growing service businesses. There is no lock-in contract, setup takes under 15 minutes, and the 14-day free trial lets you try everything before committing. It scales with you as your team and customer base grows.

Question 11

Does ServiceCheck work for mechanics and auto repair shops in New Zealand?

Accepted Answer

Yes. ServiceCheck is used by mechanics and auto repair workshops across New Zealand. It handles job scheduling, WOF and service reminders, CarJam vehicle lookups, customer management, invoicing, and automated SMS reminders — so you spend less time on admin and more time on the tools.

Question 12

What makes ServiceCheck different from other job management software?

Accepted Answer

ServiceCheck is built specifically for New Zealand service businesses. It includes NZD pricing, NZ GST support, a local NZ support team, CarJam vehicle lookup integration for automotive businesses, and features like SMS notifications and online payments built into one flat monthly price — no per-user fees or hidden costs.

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